If you require gift wrapping or a noshi (gift tag), please enter the details in the message section.
*If the sender's address is different from the recipient's address, the product will be wrapped and shipped.
In addition, the delivery note and other documents will not be included in the package; they will be mailed to the sender at a later date.

This shop uses an online shop server provided by Shopify Japan Co., Ltd.
The submission form is compatible with SSL (Secure Sockets Layer), which encrypts and protects communication between the server and the customer's computer or smartphone, preventing anyone from snooping on the information entered.
Sensitive credit card information is sent to the payment server in SSL encrypted form and is deleted once authentication is complete.
None of it will remain on any computers managed by our company.

Accepted credit cards

Shop Pay

Shop Pay is a payment method provided by Shopify. If you register your email address and mobile phone number with Shop Pay, you can pay easily by simply entering the 6-digit Shop Pay code (SMS authentication) sent to your email address and mobile phone number the next time you make a purchase, without having to enter your shipping address or credit card information again.

SoftBank One-Stop Payment

SoftBank One-Stop Payment is a payment method provided by SoftBank. You can pay for products and other items using the payment information for calling charges registered with SoftBank.

dPayment

dPay (Carrier) is a payment method provided by Docomo. You can pay for products and other items using the payment information for telephone charges registered with Docomo.

au Easy Payment

au Easy Payment is a payment method provided by KDDI. You can pay for products and other items using the payment information for telephone charges registered with au.

PayPay

PayPay online payment is a method where you can go to the PayPay app or website and make payment using PayPay balance or PayPay credit.

auPay

auPay Online Payment is a method that allows you to go to the auPay app or website and make payment using your auPay balance or auPay credit.

Rakuten Pay

Rakuten Pay (online payment) is a service that allows Rakuten members to easily make online payments using their Rakuten ID and password.

*You must be a Rakuten member to use this service.

LINE Pay

LINE Pay online payment is a method where you can go to a website and make a payment.

Convenience store payment

Your order will be shipped after we have confirmed your payment. Please note that we may not be able to ship your order on the date you specify.
Please make payment by the due date (within 7 days of ordering).
*This information will be provided by SB Payment Services, the payment agency used by this site to send payment information.
Sending address: " kessai@sbpayment.jp " " kaikan@iwachu.co.jp "
If you have not received the email, please check your spam folder.
If you do not receive or can not confirm the email, please contact us.

Standard tax rate: 10%
Reduced tax rate: 8% *Amounts less than 1 yen will be rounded down.

Courier service

<About time designation>
You can specify your preferred delivery time during the following times:

Morning (until 12:00)
・ 14:00-16:00 ・ 16:00-18:00 ・ 18:00-20:00 ・ 19:00-21:00

<About specifying delivery date>
If you have a specific delivery date, please choose a date within 14 business days of the order date.
However, please note that we may not be able to meet your request depending on the delivery area, delivery circumstances, and order time.
*We are closed on Tuesdays and during the New Year holidays.

<Delivery time>
Delivery times are estimates only.
Depending on the weather and road conditions, we may not be able to deliver your order on your desired delivery date.

⚫️Arrival times: 1-2 days
Tohoku, Kanto (Tochigi, Ibaraki, Gunma, Saitama, Chiba, Kanagawa, Tokyo, Yamanashi)
⚫️Areas that take 2-3 days to arrive:
Hokkaido, Shinetsu, Hokuriku, Chubu, Kansai ⚫️ Areas where delivery takes 3-4 days:
Chugoku, Shikoku, Kyushu ⚫️ Areas with 5 days to arrive:
Okinawa

*Excluding remote islands

<About overseas shipping>
This site does not ship directly to overseas destinations.
We cannot guarantee delivery of products via forwarding services.

<Other>
If the delivery address is not a normal delivery address, such as a forwarding service, hotel, or rental warehouse, your order may be automatically canceled.
In addition, if an order is confirmed that suggests fraudulent credit card use, it will take time to verify the identity of the person making the order with the card company.
*We may contact you at that time.
If, after checking with the card company, we are unable to determine that you are the cardholder because the information does not match the card company's registered information, or if fraudulent use has been confirmed, your order will be automatically cancelled. Please check this information before using the service.
*Even in cases other than those listed above, we may contact you to confirm your request.
If you are looking for a product that is not listed on our online shop, please contact us by phone or email.

If an item is out of stock on the online store, you can register for a restock notification and we will notify you by email when it is back in stock.

*Restock notifications are sent to inform you that an item is back in stock, but do not guarantee that the item will be available for purchase.
*Popular items may sell out immediately after being restocked.
*Notifications will be sent from kaikan@iwachu.co.jp. Please make sure you have set up your email settings to receive emails from this address.